What is Solution Oriented Catering?
Catering an event requires on-your-feet thinking and spur-of-the moment decision making – something we have affectionately come to refer to as Solution Oriented Catering.
Solution Oriented Catering is a mindset. So often, when something negative or unexpected occurs, the tendency is to assign blame and of course, to panic. When 300 guests are sitting down to dinner and the oven decides to take a break for the evening, panic doesn’t help. When the band’s sound system uses so much power that all other electrical cooking equipment is rendered useless, blame doesn’t help.
What does help is coming up with a plan. Oven decides to take a break? No problem, with support from our team, someone gets dinner into a vehicle and drives it to an available oven (thanks Dean). The band took all the power? No problem, get out the barbecue and we’ll do it another way.
We’re lucky enough to have loving and supportive partners who will run a barbecue ALL THE WAY out to Black Creek because the one we’re using has kicked the bucket (thanks Rob).
We have team members who can MacGyver a broken coffee urn like nobody’s business (that’s you Trish) or make the most unsightly and unthought of areas beautiful (that’s you Andrea … and Lee … and Keisha …).
We’re proud to have well-established relationships in the community and when we need help keeping a potential disaster off the radar for a bride and groom on their most-important day, we can call on our friends to help.
This may not be anything new, it’s not a highlighted trend, it’s just best business practice and we’re proud to say we subscribe to it.
So we ask the question, what is Solution Oriented Catering? It’s having a team who can come up with a solution in the face of adversity and they do it with a smile … and sometimes hysterical nerve-wracked laughter because honestly, it’s super stressful 😉